- The candidate must have a solid understanding of SDLC (design, build, test, deployment) and IT implementation.
- The candidate must also have PM skills to have a clear understanding of deadlines (start and end of project, stakeholder management, moving pieces of the project etc.), along with video editing skills, creating short videos on changes that are being rolled out etc.
- The candidate must have experience creating newsletters, PowerPoint, creating short videos and making necessary edits to videos, and experience in change management.
- Experience in any content creation tool is a requirement for this role. Content creation tools the Client uses are Camtasia and/or Adobe.
- Experience in Atlassian suite (specifically Jira) is a requirement for this role.
- Certifications are nice to haves.
Must Have Qualifications: Familiar with the SDLC process. 7+ years of experience Jira, confluence, and change management. Must have experience working in Agile environment, with content creation, with video editing & creation, and with creating and publishing material. Candidate must be hands on. An ideal candidate would have a dynamic personality and would work well with minimum supervision. Responsibility split will be 60% Content Creation and 40% Change Management. PROSCI ADKAR or other Change Management Certification would be nice to have.
Responsibilities:
- Responsible for the change management of critical enterprise projects by leveraging a change management methodology, process, and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Assess change impacts by conducting impact analyses, assessing change readiness and stakeholder management.
- Lead and support training and communication efforts for technology delivery and tools by enabling the design, development, delivery, and management of key communications.
- Lead training efforts by providing input, document requirements and supporting the design and delivery of training programs.
- Requires proficiency in agile methodology and technology implementations to streamline multiple methodologies into a concise package when necessary.
Qualifications:
- 7 – 10 years related experience, 2+ years Agile methodology experience.
- Bachelor’s degree or equivalent work experience.
- Experience in creating modern modes of training material such as On- Demand training Video series.
- Strong change management and program management experience, proven ability to lead a complex and matrixed change effort across multiple portfolios.
- Lead change management communication strategy to ensure organizational change is easily understood, adopted, and measured.
- Ability to facilitate meetings, influence stakeholders and effectively navigate company politics. Lead a cooperative effort among members of a project team.
- Design & execute a comprehensive change strategy for various projects, ensuring communications align with the company vision, business strategy and brand.
- Ability to create simple visualizations for a diverse internal audience.
- Translate complex data into digestible visuals and/or short videos for executive reporting.
- Atlassian Suite experience (JIRA, Confluence).
- Knowledge of the secondary mortgage market a plus
